Terms and Conditions

The website is owned by Find It Import & Export, with tax identification code B74229857, whose tax address is located at Poligono Industrial de Proni 26, Siero, 33199, Asturias. (hereinafter "NERTHUS").

Any purchase of a product present in the online store of the website (from now on THE SITE OF NERTHUS) requires consultation and acceptance of these terms and conditions of sale. Purchasing from this website and placing any order implies that you have read and accepted these terms and conditions of sale.

PREAMBLE

These general conditions aim to define the rights and obligations of both parties, in the context of the online sale of products proposed by NERTHUS to the consumer.

ORDER CONFIRMATION

The current information will be followed by an email to the email address indicated by the buyer, after the order notification.

CONFIRMATION AND PAYMENT EVIDENCE

The records stored in the company's systems of NERTHUS, under adequate security conditions, are considered proof of communications, orders, and payments between both parties.

The storage of purchase orders and invoices, made reliably and durably, can be created as proof of purchase.

PRODUCT INFORMATION

All efforts have been made to ensure the accuracy of the information present on THE SITE OF NERTHUS or its suppliers. However, they are not responsible for the consequences, incidents, damages resulting from electronic transmission or the accuracy of the information transmitted, even in the case that NERTHUS is aware of the possibility of such damages. The names and brands of products and manufacturers are used only for identification purposes. All photos, descriptions, and prices are not contractual.

VALIDITY PERIOD OF OFFERS AND PRICES

Special offers, promotions, or discounts will be valid until the indicated date or until the end of the indicated stock number. As well as the prices indicated at the time of consulting the website.

The prices appearing on the page http://nerthus.com.es are Prices with VAT Included when the customer processes their order, they will be able to see the VAT of each product broken down.

NERTHUS reserves the right to cancel the order for considering it an error, either due to stock breakage, price error, or product description, making the total amount paid refunded.

TRANSPORT COSTS AND DELIVERY TIMES

The products are delivered to the address indicated by the buyer on the order form, and only in the geographical destinations specified in the delivery forms.

All products are shipped in perfect condition. The customer must notify the logistics company (or the postman) of the slightest trace of impact (holes, traces of crushing, etc.) on the package, and, if applicable, must refuse the package. An identical product will be sent without charge.

The change of a product declared, afterward, and damaged during transport, without any reservations have been issued upon receiving the package, cannot be taken into account.

As with any shipment, it is possible to experience a delay or for the product to be lost. In such a case, the logistics company will be contacted to initiate an investigation. All necessary efforts will be made, for as long as necessary, to find the package. If applicable, the merchant will be refunded by the logistics company and a new identical package will be delivered at no cost.

On our part, we decline any responsibility for delivery times caused by the logistics company, especially in case of product loss, weather conditions, or strikes.

Shipments prior to holiday periods may be affected by delays in transport companies. Shipments of orders on dates prior to holiday periods may be processed on the next working day.

PROBLEM OF DELIVERY BY THE LOGISTICS COMPANY

The consumer must convey to NERTHUS, on the same day of delivery or at the latest the first working day after delivery, any claim due to a delivery error and/or non-conformity of goods in kind or in quality compared to the information provided on the order form.

After this period, any claim will be rejected. The presentation of this claim to NERTHUS may be directed to NERTHUS's ADDRESS.

The consumer must send a copy of the letter to NERTHUS's ADDRESS. Without this, no exchange will be carried out.

ERROR IN DELIVERY

After this period, any claim will be rejected. The presentation of this claim to NERTHUS may be directed to NERTHUS's ADDRESS.

Any claim made according to the aforementioned rules and after the indicated deadlines will not be considered, and NERTHUS will not be responsible towards the consumers.

In the case of a delivery error or exchange, any product for exchange or refund must be returned to NERTHUS with all the elements of the order and in its original

packaging, in perfect condition, to NERTHUS's ADDRESS.

The shipping costs will be borne by NERTHUS, unless it is proven that the product does not correspond to the original declaration made by the consumer for the exchange to be carried out correctly.

PRODUCT WARRANTY

The provisions of these conditions cannot deprive the consumer of the legal warranty that requires the professional NERTHUS to guarantee against any kind of defect of the sold product.

The warranty period is two years (2 years). Excluded from this warranty are all products repaired or modified by the customer or by any other company different from NERTHUS.

The warranty may be extended as provided in the store and on the website, workshop section.

WITHDRAWAL PERIOD

The withdrawal period granted by Law to the Customer in the case of purchase of goods is fourteen (14) working days from the date of receipt of their order. During this period, the Customer can return, at their own expense, without any penalty, the Product(s) that do not suit them.

In this case, the Customer can choose between the refund of the amount paid in exchange for the return of the Product(s), and the exchange of the Product(s) ordered. It is understood that the Product(s) returned, at the Customer's expense, must be in good condition; as they were delivered by NERTHUS.

Sensitive products (for example, DVDs, CDs, software) must not have been opened, so that the consumer can exercise the right of withdrawal.

Only the prices of the Product(s) purchased will be taken into account, provided that the products are returned complete in their original packaging and in a condition similar to their original state. No return will be accepted if you have not contacted our services by email and obtained a Return Number. Any package sent without a Return Number (DMA – Authorized Material Return) will be rejected. In the absence of this agreement, NERTHUS will reject the reception of any product with incomplete return or without DMA number. In any case, the expenses and risks of returns are at the customer's charge.

Returns will be made to NERTHUS's ADDRESS – The right of return cannot be exercised for: - Items returned incomplete, damaged, damaged, or dirty by the customer will not be disappointed, or the return price decreased. Once the package is received by our services, the refund will be made.

RESERVATION OF OWNERSHIP

The use of registered trademarks on this site is strictly prohibited.

FORCE MAJEURE CAUSES

Neither Party shall be responsible for the total or partial non-compliance or the delay in the fulfillment of its obligations, according to this contract, caused by external causes, beyond its control (Force Majeure Cause).

It is considered that within the Force Majeure Causes, without limitation: war, riots, insurrection, severe disturbances in Internet security, technical failures, unauthorized access and/or intrusions into the Website's servers, strikes of all kinds, and telephone or computer failures should be included.

If any of the Parties mentions a Case of Force Majeure, it must notify the other Party within ten business days, about the event or the imminent event of said Case.

The Parties agree to communicate in a timely manner, to jointly determine the terms and conditions for filling an order, if a Case of Force Majeure were to occur.

After one (1) month of interruption due to a Case of Force Majeure, NERTHUS may decide to cancel the order(s), in which case it will refund the Buyer if the situation applies.

DIVISIBILITY

If one or more provisions of these General Conditions of Sale are considered or declared invalid according to law, regulation, or following an unappealable judgment issued by a court with jurisdiction, the other provisions will retain their full scope and validity.

NO WAIVER

If a party does not indicate that it cannot meet one or more of the obligations listed in these general conditions, it remains obliged to meet said obligation(s).

APPLICABLE LEGISLATION

These conditions will be governed by Spanish legislation, which will be applicable in what is not provided in this contract in terms of interpretation, validity, and execution.

In case of controversy or claim, the consumer will primarily address NERTHUS to find an amicable solution.

CONFIDENTIALITY AND DATA PROTECTION

In compliance with the provisions of Organic Law 15/1999 of December 13 on Personal Data Protection, the personal data provided by the Buyer will become part of the customer file of NERTHUS, whose purposes are the maintenance of the contractual relationship, the control and management of sales and their corresponding collections. NERTHUS will treat this data with the utmost confidentiality and commits not to use it for a purpose other than that for which they have been collected, as well as to keep them with the due measures that guarantee their security and prevent their alteration, loss, treatment, or unauthorized access.

NERTHUS commits to maintain professional secrecy regarding the referred personal data, even once the contractual relationship has

ended.

The Buyer authorizes NERTHUS to keep their data for a period of five years once the contractual provision has been fulfilled.

The Buyer has the possibility of exercising the rights of access, rectification, cancellation, and opposition by sending a written communication to the attention of NERTHUS or through the website, section "Your Account".

REGULATION OF DISPUTES

Any order made through the NERTHUS online store is with the customer's agreement, without limitation, to the conditions of sale of NERTHUS.

These online sales conditions are subject to Spanish law.

In case of litigation, competence is assigned to the competent courts of NERTHUS's headquarters despite the plurality of defendants or call in guarantee.

DATA PRIVACY

Respecting the user's privacy and protecting their personal data are one of the primary objectives for NERTHUS. Regarding the Organic Law on Personal Data Protection (hereinafter, LOPD) and the General Data Protection Regulation of the European Union (hereinafter, GDPR), this data collection task will be governed from the terms described below:

Information on the collection, purpose, legitimization, and time of conservation of personal data

NERTHUS may collect data from those users who contact through email or phone, and who will legitimize the data processing according to the stipulations collected in this section, providing the user consent for it.

The user unequivocally consents that those personal data provided are incorporated into our files, as well as their automated processing, or not, with the purpose of managing the reason for their contact, give it administrative processing, provide the services indicated on our website, as well as for the sending of commercial, promotional, or advertising communications.

It is informed to the users that said consent is also granted for the assignment or communication of the data included in the files to the companies with which NERTHUS has a contractual relationship for the purpose that they can treat their personal data with the same purposes mentioned in the previous paragraph.

These files are duly registered in the Spanish Agency for Data Protection according to current legislation and development regulations.

Likewise, users are informed that personal data will be kept until they are no longer necessary or pertinent for the purpose for which they were collected or registered in our files. Subsequently, personal data that meet this condition will be canceled, unless there is a legal standard that enables their conservation. It should be noted that, similarly, personal data will be canceled in the event that the user exercises the right to cancel them.

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring web. Another function that cookies have is that with them the webs can recognize you individually and therefore provide you with the best personalized service on their website.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service of the websites, they do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however, most browsers accept cookies automatically as it serves to have a better web service. You can also change the settings of your computer to decline cookies. If they are declined you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. Such sites are subject to their own privacy policies so it is recommended that you consult them to confirm that you agree with these.

Users' Rights

The consent given by the user can be revoked at any time and, therefore, users can exercise their rights of access, rectification, deletion, and portability of data, as well as the limitation or opposition to their treatment provided in the GDPR and the LOPD, directing a written communication to the address: Poligono Industrial de Proni 26, Siero, 33199, Asturias; or through email info@fimex.es including in both cases a photocopy of your ID or other similar identification document and subject "DATA PROTECTION - NERTHUS.".

The user has the right to file a complaint with the Spanish Data Protection Agency if they consider that the rights set out in this privacy policy are violated or if they consider that the processing of personal data concerning them infringes the GDPR, the LOPD, and its Development Regulation.

Social Networks

NERTHUS is or may be present on the main social networks: Facebook, Instagram

, Twitter, Blogger, YouTube, Google Plus, and Pinterest. For this reason, it assumes the role of Responsible for the Processing of the data poured into its profiles derived from friends, likes, followers or followers, comments, pins, etc.

The user expressly accepts to be subject to the conditions and terms that, in terms of privacy, provide the different social networks or platforms where NERTHUS is present, enabling it to use the means that the same networks allow it to inform users about the different activities and services it performs.

Newsletter

NERTHUS offers users the free Newsletter service, which consists of the periodic sending of news and commercial communications related to the NERTHUS environment.

The user can unsubscribe from the service at any time by clicking the link that appears at the end of the update message received in their email or exercising their right of rectification, deletion, portability, limitation, cancellation, and opposition in the same way already mentioned in terms of data protection against NERTHUS.

Data Security Applied to Personal Data

In order to guarantee the security and integrity of the data provided that are personal, NERTHUS has adopted the necessary technical and organizational measures with the aim of avoiding the loss of data, as well as the treatment or unauthorized access of third parties as stipulated by current legislation on the matter and taking into account the state of technology and the nature of the data stored.

Modifications

This Privacy Policy may be updated at any time based on the needs of the website and future legislative changes in terms of privacy, reserving NERTHUS this exclusive right.

Contact

- Poligono Industrial de Proni 26, Siero, 33199, Asturias

- info@fimex.es

Last modification: February 2, 2023